Saving the card is not the same as getting paid
Acuity can hold a client's card. But when someone skips a session, you still have to decide, open the appointment, and charge it yourself. Every single time.
The honest table
| Treyna | Acuity Scheduling | |
|---|---|---|
| Card on file | Saved at booking | Saved with Stripe or Square, not PayPal |
| Automatic no-show penalty | Yes, per your policy | You charge the card by hand, every time |
| Packs that deduct on attendance | Yes | Code packages, redeemed at booking |
| Client sees their pack balance | On their page, any time | By checking a code by hand |
| Low-pack nudge before it runs out | Yes | No |
| Packs included in the price | On Free, no monthly fee | Standard plan and up, $27-34/mo |
| Fees on client payments | 1% on top of Stripe processing | Stripe, Square or PayPal rates |
| Setup | Minutes from a chat | Self-serve, menus and settings |
| Built for | One solo coach | Any appointment business |
Where each one wins
You run a general appointment business: several staff calendars, intake forms, deep customization of the booking flow. It's a mature scheduler that fits salons, clinics and studios of every kind.
You are one coach working for yourself and the money is the problem. The policy enforces itself, packs count attendance instead of codes, and booking, schedule, reminders and payments live in one place.
Fair questions
Yes, if the money side is what hurts. Acuity is mature scheduling for any appointment business: it can save the card at booking, but charging a no-show is a manual decision every time, and packages are codes the client redeems. Treyna charges your cancellation policy automatically and counts packs by attendance.
No. You mark the appointment as a no-show and then charge the saved card by hand, one appointment at a time. Treyna saves the card at booking and the fee charges itself per the policy you set.
Acuity sells packages as codes on its Standard plan ($27-34/mo): the client redeems the code when booking and can look up the remaining balance by code or email. Treyna takes a session off when the client attends, shows the balance on their page all the time, and nudges both of you when a pack runs low.
Acuity: Starter $16-20/mo, Standard $27-34/mo, Premium $49-61/mo depending on billing, plus your processor's rates. Treyna: no monthly fee. Join now and you keep about $96 of every $100 paid by card, for as long as you stay on your plan. That's after Stripe's processing fee and Treyna's 1% early rate (the standard rate is 3%). Cash, Venmo and Zelle payments are free to track.
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