Coach vs Square Appointments

A Square Appointments alternative built for one coach, not a counter

You don't run a register. You run a court. Coach saves a card at booking, charges your cancellation policy on its own, and takes a lesson off a pack the moment your client shows up.

The short answer

Coach is a Square Appointments alternative made for a solo racket-sport coach. The core difference: with Square the card is held for one visit and not saved, and charging a no-show is a manual decision every time, inside a 14-day window. Coach saves the card, charges the penalty automatically per your own policy, deducts packs on its own, and lets the client see their pack balance any time. The Coach platform fee is 0% (Stripe processing still applies).

Where Square gets in the way

Built for a front desk with a card reader

Square Appointments is built for a front desk with a card reader. That shows up in the small print that matters to a coach:

The no-show stack runs $49/mo per location.
The card is held for one visit and not saved, so there's nothing on file for next time.
Charging the no-show fee is a manual decision every single time, and only inside a 14-day window. Miss the window or forget, and the money is gone.
Your client can't see their pack balance outside of a booking.
A deposit and a pack can't be combined on one service.
Every charge to a saved card is 3.5% + 15¢.

None of that is wrong for a salon with a counter. It's wrong for a coach who's on court all day and can't stop to chase a charge.

What Coach does instead

The chat builds the rest

You describe how you work in a couple of sentences, and the chat builds the rest: your booking page, your payments, your client list, your cancellation policy. After that the chat is the remote control. "Invoice Anna." "Move Tuesday to 6pm." "Who owes me?"

No-shows charge themselves

A card is saved when the client books. If someone misses a lesson or cancels late, the fee charges itself per the policy you set. No 14-day window, no manual decision, no awkward follow-up.

Packs pay themselves down

Sell a pack of 10 once. One lesson comes off automatically when the client attends. They can see "3 of 10 left" any time, not just during a booking. Deposits or prepay are taken the moment they book.

The platform fee is 0%. You keep the lesson money. Stripe's processing fee still applies, the same as it would anywhere you take a card.

Side by side

The honest table

CoachSquare Appointments
Built forOne solo coachA front desk with a card reader
Card at bookingSaved on fileHeld for one visit, not saved
No-show feeCharges itself per your policyManual decision every time, 14-day window
SetupMinutes, from a chatMenus and settings
PacksAuto-deduct when client attendsSupported
Client sees pack balanceAny timeOnly inside a booking
Deposit plus pack on one serviceYesNot on one service
Platform fee0% (Stripe processing applies)No-show stack from $49/mo per location
Charge to saved cardStripe processing3.5% + 15¢
Coach phone appYesn/a for this use
Built for
CoachOne solo coach
Square AppointmentsA front desk with a card reader
Card at booking
CoachSaved on file
Square AppointmentsHeld for one visit, not saved
No-show fee
CoachCharges itself per your policy
Square AppointmentsManual decision every time, 14-day window
Setup
CoachMinutes, from a chat
Square AppointmentsMenus and settings
Packs
CoachAuto-deduct when client attends
Square AppointmentsSupported
Client sees pack balance
CoachAny time
Square AppointmentsOnly inside a booking
Deposit plus pack on one service
CoachYes
Square AppointmentsNot on one service
Platform fee
Coach0% (Stripe processing applies)
Square AppointmentsNo-show stack from $49/mo per location
Charge to saved card
CoachStripe processing
Square Appointments3.5% + 15¢
Coach phone app
CoachYes
Square Appointmentsn/a for this use
Facts verified: June 12, 2026.
Switching over

You don't migrate a database

Most coaches move one pack and one regular at a time. Tell the chat what each client has left, set your cancellation policy in plain words, and share your booking link. The card on file and pack deductions start working from the next booking. You don't migrate a database. You just start taking bookings on a page that handles the money for you.

FAQ

Fair questions

Is Coach cheaper than Square Appointments?

Coach is $19/mo, or $190/yr, with a 14-day trial that needs a card. There's no per-location no-show add-on. Square's no-show stack runs $49/mo per location, and every charge to a saved card is 3.5% + 15¢. Coach's platform fee is 0%, though Stripe's processing fee still applies.

Does Square Appointments charge no-show fees automatically?+

No. Square holds the card for one visit and doesn't save it, and charging the no-show fee is a manual decision every time, only inside a 14-day window. Coach saves the card and charges your policy on its own.

Can clients see how many lessons are left in their pack?+

In Coach, yes, any time. In Square, the client can only see the pack balance inside a booking. Coach takes a lesson off automatically when the client attends and shows "3 of 10 left" on their page.

Can I take a deposit and sell a pack on the same service?+

In Square, a deposit and a pack can't be combined on one service. Coach lets you take a deposit or prepay at booking and run packs on the same service.

Do I need a card reader or any hardware?+

No. Coach runs from your phone and a web booking page. There's nothing to plug in and no counter to stand behind.

Start free

Set up your studio from a chat, save cards at booking, and let no-show fees and packs run themselves. Start your 14-day trial. A card is required, and you can cancel any time during the trial.

Start your free trial